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CST: 19/09/2019 05:36:26   

SolarWinds Expands IT Service Management Offering With SolarWinds Discovery

28 Days ago

By leveraging agent and agentless discovery technologies, SolarWinds Discovery gives organizations a greater and more up-to-date picture of their technology landscape

AUSTIN, Texas, Aug. 21, 2019 (GLOBE NEWSWIRE) -- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds® Discovery. SolarWinds Discovery is a SaaS-based solution providing organizations with an accurate, powerful, and cost-effective way to discover, map, and manage their software and hardware assets, and improve their service delivery. 

SolarWinds Discovery fully integrates with SolarWinds Service Desk to provide insights allowing IT professionals to proactively address potential risks to IT services availability and stay more compliant with software licensing contracts. The combined solution of agent and agentless technology, allows customers to both discover and start managing assets, and gain deeper visibility into critical assets. With a set of integrations to other configuration management solutions, the agentless SolarWinds Discovery Scanner is built to scan an entire network to collect information on all of IP connected devices, such as servers, routers, switches, firewalls, storage arrays, VMware® hosts, VMs and printers.

“SolarWinds Discovery was built with the idea to maximize the value of IT asset management, ITSM, and IT operations management by providing real-time data for on-premises and cloud assets, dependencies, and business services,” said Steve Stover, vice president, product – ITSM, SolarWinds. “By leveraging this data and infusing it with artificial intelligence, we hope organizations of all sizes are able to mitigate risks, stay compliant with software purchases, and capture data insights to help make more informed business decisions. As we grow within the SolarWinds product portfolio, our vision for the future of Discovery is a SaaS solution that operates at cloud scale to lower the total cost of ownership of managing on-premises or hosted solutions.”

Often an organization’s ITSM strategy is focused on the incoming tickets, without thinking through the connection to the hardware and software mentioned within the ticket. With employee experience becoming more and more critical to retaining employees, it’s important to begin to understand how technology supports employees through the IT services provided. SolarWinds Discovery is automated asset discovery with a versatile set of solutions to help IT teams map and manage hardware and software assets, collecting numerous data points and producing the insights that drive technology operations.

SolarWinds Discovery agent can collect over 200 data points from Windows® and Apple® computers and servers, as well as iOS® and Android® mobile devices. The solution also includes out-of-the-box integrations to Microsoft® SCCM, VMware vCenter® and Chrome® OS, with the ability to import data from key configuration management sources, allowing organizations to consolidate and continuously update their asset data and make it available within the SolarWinds Service Desk. 

Per IDC®, “By 2022, 60%+ of global GDP will be digitized, with growth in every industry driven by digitally enhanced offerings, operations, and relationships and almost $7 trillion in IT-related spending in 2019–2022.”1 With the investments and reliance on technology continuing to grow, an organization’s technology footprint will scale to stay competitive in a world that is becoming more heavily digitized – and the need to discover, map and manage technology assets that support digital services will increase in parallel.  

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About SolarWinds
SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premises, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them, in places like our THWACK online community, allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions. Learn more today at www.solarwinds.com.

The SolarWinds and SolarWinds ITSM trademarks are the exclusive property of SolarWinds ITSM Israel Ltd. or its affiliates and may be registered or pending registration with the U.S. Patent and Trademark Office and in other countries.  All other SolarWinds and SolarWinds ITSM trademarks, service marks, and logos may be common law marks or are registered or pending registration.  All other trademarks mentioned herein are used for identification purposes only and are trademarks (and may be registered trademarks) of their respective companies.

© 2019 SolarWinds ITSM Israel Ltd. All rights reserved.

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1 IDC FutureScape: Worldwide IT Industry 2019 Predictions, Oct 2018 - IDC FutureScape - Doc # US44403818


MEDIA CONTACTS:
Bridget Devine                                                                                   
Walker Sands                                                                                      
Phone 1+(312) 561-2492                                                                 
bridget.devine@walkersands.com     

Danielle Livy
SolarWinds
Phone: +1- 919-439-9661
pr@solarwinds.com

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